The Phoenix Rehabilitation & Nursing Center
140 Saint Edwards St., Brooklyn, NY 11201
For four decades, The Phoenix Rehabilitation and Nursing Center has been a premier provider of high caliber rehabilitation nursing care. We take pride in having received two awards from the New York State Health Department for our innovative Best Practices, as well as the prestigious American Healthcare Association’s National Quality.
With 400 beds, The Phoenix Rehabilitation & Nursing Center is one of the larger communities in the area, senior care communities in Brooklyn average about 219 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 99% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Brooklyn average about 3.8 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2024 and recorded 3 deficiencies.
Residents receive about 2.8 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Brooklyn average about 3.5 hours. Nursing staff turnover over the past year was about 27%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 8 problems at The Phoenix Rehabilitation & Nursing Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Phoenix Rehabilitation & Nursing Center offers nursing home care and respite care.
Facility details
- Organization type for-profit organization
- Beds / units 400
- Occupancy 99%
- Nursing hours per resident/day 2.8
- Annual staff turnover 27%
- Last health inspection September 2024
Resident & family reviews
This place is really horrible in so many ways. Its best viewed as the opposite literally of their ads that promise "to met and exceed expectation." What a sad joke. Go see for yourself. Ads are all lies. It's dark, stinks due to poor ventilation, understaffed and every patient looks very unhappy. Rec is being propped in a room in front of a small TV. The building looks like it has not been updated since being built in the 1950s. Outside is actually worse-one of the worse crime ridden public housing in the city. Many nurse stations have a fan- no kidding. Half the patients are Asian yet there are only a few staff that can speak their language, and they are frail elderly themselves. On every floor theres theres only 1 or 2 orderlies, and no one-from the front desk to several staff - knew even if there is an attending doc, as if that was unheard of. This place is very short staffed with medical professionals above a nurse practitioner. There is hardly any rehab equipment and no obvious actual patient care so given the extremely higher than average Medicare billing for services this place is obviously a Medicare billing scam. Sham, sham on the operator for exploiting elderly who can't complain. There should be a special place in hell for you.
by tom, Dec 2015