Cortland Care Center
Nursing Home Facility
193 Clinton Avenue, Cortland, NY 13045
Cortland Care Center is a senior care community located in Cortland, NY. It provides nursing home care and senior living for older adults in the Cortland area. To learn more or schedule a tour, call (607) 756-9921.
Operated by Upstate Services Group, which runs 17 communities in our directory.
Cortland Care Center is licensed for 120 beds, about typical for the area, where senior care communities in Cortland average about 122 beds.
Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Cortland average about 2.3 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2025 and recorded 3 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Cortland average about 3.7 hours. Nursing staff turnover over the past year was about 66%, which is high and can affect continuity of care.
The community is located in Cortland County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 13 problems at Cortland Care Center. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Cortland Care Center offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 120
- Occupancy 96%
- Nursing hours per resident/day 3.1
- Annual staff turnover 66%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Cortland Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.