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The Pavilion at Queens for Rehabilitation & Nrsing

Nursing Home Facility

36 17 Parsons Boulevard, Flushing, NY 11354

Nursing Home Care Senior Living
The Pavilion at Queens for Rehabilitation & Nrsing

The Pavilion at Queens for Rehabilitation & Nrsing is a senior care community located in Flushing, NY. It provides nursing home care and senior living for older adults in the Flushing area. To learn more or schedule a tour, call (718) 961-4300.

With 302 beds, The Pavilion at Queens for Rehabilitation & Nrsing is one of the larger communities in the area, senior care communities in Flushing average about 205 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 98% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in November 2024 and recorded 11 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Flushing average about 3.3 hours. Nursing staff turnover over the past year was about 26%.

The community is located in Queens County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 17 problems at The Pavilion at Queens for Rehabilitation & Nrsing. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected November 2024. Corrected by January 14, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected November 2024. Corrected by January 14, 2025.

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  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected November 2024. Corrected by January 14, 2025.

  • Minimal harm or the potential for it, widespread Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected November 2024, after a complaint. Corrected by January 14, 2025.

  • Minimal harm or the potential for it, widespread Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected November 2024. Corrected by January 14, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Pavilion at Queens for Rehabilitation & Nrsing offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 302
  • Occupancy 98%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 26%
  • Last health inspection November 2024

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