Our Lady Of Mercy Life Center
Nursing Home Facility
2 Mercycare Lane, Guilderland, NY 12084
Our Lady Of Mercy Life Center is a senior care community located in Guilderland, NY. It provides nursing home care and senior living for older adults in the Guilderland area. To learn more or schedule a tour, call (518) 464-8100.
Operated by Trinity Health, which runs 11 communities in our directory.
With 160 beds, Our Lady Of Mercy Life Center is one of the larger communities in the area, senior care communities in Albany County average about 122 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Albany County average about 2.4 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in October 2024 and recorded 15 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Albany County average about 4.2 hours. Nursing staff turnover over the past year was about 50%.
The community is located in Albany County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Our Lady Of Mercy Life Center. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, widespread
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
-
Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
-
Could cause more than minimal harm, a pattern
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
Show 7 more
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Our Lady Of Mercy Life Center offers nursing home care and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 160
- Religious affiliation Church Based
- Occupancy 93%
- Nursing hours per resident/day 3.6
- Annual staff turnover 50%
- Last health inspection October 2024
Resident & family reviews
No one has shared a review of Our Lady Of Mercy Life Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.