Valley Health Services Inc
Nursing Home Facility
690 West German Street, Herkimer, NY 13350
Valley Health Services Inc is a senior care community located in Herkimer, NY. It provides nursing home care and senior living for older adults in the Herkimer area. To learn more or schedule a tour, call (315) 866-3330.
With 160 beds, Valley Health Services Inc is one of the larger communities in the area, senior care communities in Herkimer average about 107 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 88% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2026 and recorded 12 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.
The community is located in Herkimer County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Valley Health Services Inc. 1 finding involved harm to a resident. 6 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, a pattern
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care or services that was trauma informed and/or culturally competent.
Show 4 more
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
-
Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
-
Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Post nurse staffing information every day.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Valley Health Services Inc offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 160
- Occupancy 88%
- Nursing hours per resident/day 3.6
- Annual staff turnover 41%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of Valley Health Services Inc yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.