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The Pines Healthcare & Rehabilitation Center Machias

Nursing Home Facility

9822 Route 16, Machias, NY 14101

Nursing Home Care Senior Living

The Pines Healthcare & Rehabilitation Center Machias is a senior care community located in Machias, NY. It provides nursing home care and senior living for older adults in the Machias area. To learn more or schedule a tour, call (716) 353-8516.

The Pines Healthcare & Rehabilitation Center Machias is licensed for 115 beds, about typical for the area, where senior care communities in Cattaraugus County average about 110 beds.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Cattaraugus County average about 3.6 stars. The individual scores differ noticeably: 5 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2025 and recorded 6 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 37%.

The community is located in Cattaraugus County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 12 problems at The Pines Healthcare & Rehabilitation Center Machias. 1 finding involved harm to a resident. 6 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $125,453.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected February 2025, after a complaint. Corrected by March 21, 2025.

  • Could cause more than minimal harm, widespread Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected February 2025, after a complaint. Corrected by March 21, 2025.

  • Could cause more than minimal harm, widespread Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected February 2025, after a complaint. Corrected by March 21, 2025.

  • Could cause more than minimal harm, widespread Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected February 2025. Corrected by March 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected February 2025, after a complaint. Corrected by March 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected February 2025, after a complaint. Corrected by March 21, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Pines Healthcare & Rehabilitation Center Machias offers nursing home care and senior living.

Facility details

  • Organization type Government - City/county
  • Beds / units 115
  • Occupancy 91%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 37%
  • Last health inspection February 2025

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