Orchard Manor Inc
Nursing Home Facility
600 Bates Road, Medina, NY 14103
Orchard Manor Inc is a senior care community located in Medina, NY. It provides nursing home care and senior living for older adults in the Medina area. To learn more or schedule a tour, call (585) 798-4100.
Operated by Personal Healthcare Management, which runs 19 communities in our directory.
Orchard Manor Inc is licensed for 160 beds.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2024 and recorded 7 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Orleans County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 18 problems at Orchard Manor Inc. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
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Minimal harm or the potential for it, a pattern
Administration
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Orchard Manor Inc offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 160
- Occupancy 94%
- Nursing hours per resident/day 3.2
- Annual staff turnover 54%
- Last health inspection April 2024
Resident & family reviews
No one has shared a review of Orchard Manor Inc yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.