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Charles T Sitrin Health Care SNF

Nursing Home Facility

2050 Tilden Ave, New Hartford, NY 13413

Nursing Home Care Senior Living
Charles T Sitrin Health Care SNF

Charles T Sitrin Health Care SNF is a senior care community located in New Hartford, NY. It provides nursing home care and senior living for older adults in the New Hartford area. To learn more or schedule a tour, call (315) 797-3114.

Charles T Sitrin Health Care SNF is licensed for 188 beds, about typical for the area, where senior care communities in New Hartford average about 175 beds.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in November 2024 and recorded 13 deficiencies.

Residents receive about 4.7 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.

The community is located in Oneida County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Charles T Sitrin Health Care SNF. 4 findings involved harm to a resident, including 4 that put residents in immediate danger. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $171,860.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2026, after a complaint. Corrected by August 21, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Provide care by qualified persons according to each resident's written plan of care.

    Inspected June 2026, after a complaint. Corrected by August 21, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected November 2024, after a complaint. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected November 2024, after a complaint. Corrected by January 18, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2024. Corrected by January 18, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Inspected November 2024. Corrected by January 18, 2025.

  • Minimal harm or the potential for it, a pattern Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected November 2024, after a complaint. Corrected by January 18, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Charles T Sitrin Health Care SNF offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 188
  • Occupancy 92%
  • Nursing hours per resident/day 4.7
  • Annual staff turnover 43%
  • Last health inspection November 2024

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