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The Pines Healthcare & Rehabilitation Center Olean

Nursing Home Facility

2245 West State Street, Olean, NY 14760

Nursing Home Care Senior Living
The Pines Healthcare & Rehabilitation Center Olean

The Pines Healthcare & Rehabilitation Center Olean is a senior care community located in Olean, NY. It provides nursing home care and senior living for older adults in the Olean area. To learn more or schedule a tour, call (716) 373-1910.

The Pines Healthcare & Rehabilitation Center Olean is licensed for 120 beds, about typical for the area, where senior care communities in Olean average about 120 beds.

Federal reporting puts occupancy at about 83% of its licensed beds.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 4 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 61%, which is high and can affect continuity of care.

The community is located in Cattaraugus County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 9 problems at The Pines Healthcare & Rehabilitation Center Olean. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected March 2025. Corrected by April 30, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected March 2025, after a complaint. Corrected by April 30, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected March 2025, after a complaint. Corrected by April 30, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected March 2025. Corrected by April 30, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Pines Healthcare & Rehabilitation Center Olean offers nursing home care and senior living.

Facility details

  • Organization type Government - County
  • Beds / units 120
  • Occupancy 83%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 61%
  • Last health inspection March 2025

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