The Brook at High Falls Nursing Home and Rehabilit
Nursing Home Facility
2150 St Paul Street, Rochester, NY 14621
The Brook at High Falls Nursing Home and Rehabilit is a senior care community located in Rochester, NY. It provides nursing home care and senior living for older adults in the Rochester area. To learn more or schedule a tour, call (585) 342-5540.
With 28 beds, The Brook at High Falls Nursing Home and Rehabilit is smaller than most nearby options, senior care communities in Rochester average about 144 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rochester average about 2.9 stars. Its most recent standard health inspection was in January 2026 and recorded 5 deficiencies.
Residents receive about 3.8 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 76%, which is high and can affect continuity of care.
The community is located in Monroe County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at The Brook at High Falls Nursing Home and Rehabilit. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Brook at High Falls Nursing Home and Rehabilit offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 28
- Occupancy 92%
- Nursing hours per resident/day 3.8
- Annual staff turnover 76%
- Last health inspection January 2026
Resident & family reviews
They abuse the people and starve and feed them old junky food that isn't fit for a animal, the worst nursing home around. Do not put your loved ones here...!!!
by Verified visitor, Dec 2011