Monroe Community Hospital
Nursing Home Facility
435 East Henrietta Road, Rochester, NY 14620
Monroe Community Hospital is a senior care community located in Rochester, NY. It provides nursing home care and senior living for older adults in the Rochester area. To learn more or schedule a tour, call (585) 760-6500.
With 566 beds, Monroe Community Hospital is one of the larger communities in the area, senior care communities in Rochester average about 144 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 69% of its licensed beds. That is below the Rochester average of roughly 87%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rochester average about 2.9 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2024 and recorded 6 deficiencies.
Residents receive about 3.9 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 45%.
The community is located in Monroe County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 11 problems at Monroe Community Hospital. 4 findings involved harm to a resident, including 3 that put residents in immediate danger. 5 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $94,936.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Monroe Community Hospital offers nursing home care and senior living.
Facility details
- Organization type Government - County
- Beds / units 566
- Occupancy 69%
- Nursing hours per resident/day 3.9
- Annual staff turnover 45%
- Last health inspection December 2024
Resident & family reviews
No one has shared a review of Monroe Community Hospital yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.