The Friendly Home
Nursing Home Facility
3156 East Avenue, Rochester, NY 14618
The Friendly Home is a senior care community located in Rochester, NY. It provides nursing home care and senior living for older adults in the Rochester area. To learn more or schedule a tour, call (585) 381-1600.
With 200 beds, The Friendly Home is one of the larger communities in the area, senior care communities in Rochester average about 144 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 85% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rochester average about 2.9 stars. Its most recent standard health inspection was in December 2025 and recorded 7 deficiencies.
Residents receive about 4.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Rochester average about 3.9 hours. Nursing staff turnover over the past year was about 45%.
The community is located in Monroe County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 18 problems at The Friendly Home. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
-
Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Friendly Home offers nursing home care and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 200
- Religious affiliation Church Based
- Occupancy 85%
- Nursing hours per resident/day 4.3
- Annual staff turnover 45%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of The Friendly Home yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.