The Shore Winds
Nursing Home Facility
425 Beach Avenue, Rochester, NY 14612
The Shore Winds is a senior care community located in Rochester, NY. It provides nursing home care and senior living for older adults in the Rochester area. To learn more or schedule a tour, call (585) 663-0930.
Operated by Hurlbut Care, which runs 13 communities in our directory.
With 229 beds, The Shore Winds is one of the larger communities in the area, senior care communities in Rochester average about 144 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 67%, which is high and can affect continuity of care.
The community is located in Monroe County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 86 problems at The Shore Winds. 24 findings involved harm to a resident, including 12 that put residents in immediate danger. 26 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $960,884. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Put residents in immediate danger, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Put residents in immediate danger, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, widespread
Quality of Life and Care
Honor each resident's preferences, choices, values and beliefs.
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Caused harm to a resident, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Caused harm to a resident, one or a few residents
Administration
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Show 16 more
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Administration
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
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Could cause more than minimal harm, widespread
Administration
Have a plan that describes the process for conducting QAPI and QAA activities.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, widespread
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Minimal harm or the potential for it, a pattern
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Shore Winds offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 229
- Nursing hours per resident/day 3.5
- Annual staff turnover 67%
- Last health inspection December 2025
Resident & family reviews
My father was unsupervised and walk out and was missing for five days and is worst off now in the hospital then when he got to their nursing facility. I called the Shorewinds first day my dad arrived and was told that the only way he could leave was he needed to be signed out. That's not what happened he walked right out the front door!!!!Also his property was stolen (cell phone) and his fan was misplaced and found after I picked up his belongings.The worst thing was when I went to pick up my fathers belongs the now have alarms on doors....Got the round around from the start and treated badly at the time my family was going through such a stressful time. Now my father needs services and is being turned down due to Shorewinds staff leaving my father unsupervised. Unbelievable!!!!!!!!!!!!!
by Margaret Burgos, May 2013