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The Grand Rehabilitation and Nursing At Rome

Nursing Home Facility

801 North James Street, Rome, NY 13440

Nursing Home Care Senior Living
The Grand Rehabilitation and Nursing At Rome

The Grand Rehabilitation and Nursing At Rome is a senior care community located in Rome, NY. It provides nursing home care and senior living for older adults in the Rome area. To learn more or schedule a tour, call (315) 337-0550.

Operated by The Grand Healthcare, which runs 15 communities in our directory.

With 160 beds, The Grand Rehabilitation and Nursing At Rome is one of the larger communities in the area, senior care communities in Rome average about 93 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rome average about 2.2 stars. Its most recent standard health inspection was in April 2026 and recorded 12 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.

The community is located in Oneida County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 38 problems at The Grand Rehabilitation and Nursing At Rome. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 14 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $45,257.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected November 2025, after a complaint. Corrected by December 2, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected April 2026. Corrected by June 3, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected April 2026. Corrected by June 3, 2026.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected April 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected April 2026. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Inspected April 2026. Corrected by June 3, 2026.

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  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected April 2026, after a complaint. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected April 2026. Corrected by June 3, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2026. Corrected by June 3, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Grand Rehabilitation and Nursing At Rome offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 160
  • Occupancy 95%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 41%
  • Last health inspection April 2026

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