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Sunharbor Manor

Nursing Home Facility

255 Warner Avenue, Roslyn Heights, NY 11577

Nursing Home Care Senior Living

Sunharbor Manor is a senior care community located in Roslyn Heights, NY. It provides nursing home care and senior living for older adults in the Roslyn Heights area. To learn more or schedule a tour, call (516) 621-5400.

Operated by The Sherman Family, which runs 7 communities in our directory.

With 266 beds, Sunharbor Manor is one of the larger communities in the area, senior care communities in Nassau County average about 192 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Nassau County average about 3.5 stars. Its most recent standard health inspection was in March 2024 and recorded 10 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 31%.

The community is located in Nassau County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Sunharbor Manor. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Plan the resident's discharge to meet the resident's goals and needs.

    Inspected March 2024, after a complaint. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2024. Corrected by May 7, 2024.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or obtain dental services for each resident.

    Inspected March 2024. Corrected by May 7, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2024. Corrected by May 7, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Sunharbor Manor offers nursing home care and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 266
  • Occupancy 96%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 31%
  • Last health inspection March 2024

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