← Back to results

Carmel Richmond Healthcare Rehab Center

Nursing Home Facility

88 Old Town Road, Staten Island, NY 10304

Nursing Home Care In-Home Care Senior Living
Carmel Richmond Healthcare Rehab Center

Carmel Richmond Healthcare Rehab Center is a senior care community located in Staten Island, NY. It provides nursing home care, in-home care, and senior living for older adults in the Staten Island area. To learn more or schedule a tour, call (718) 979-5000.

Operated by Archcare, which runs 7 communities in our directory.

Carmel Richmond Healthcare Rehab Center is licensed for 300 beds, about typical for the area, where senior care communities in Staten Island average about 258 beds.

Federal reporting puts occupancy at about 88% of its licensed beds.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Staten Island average about 2.9 stars. Its most recent standard health inspection was in August 2024 and recorded 5 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 1.0 hours from a registered nurse. Nursing staff turnover over the past year was about 25%.

The community is located in Richmond County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 11 problems at Carmel Richmond Healthcare Rehab Center. 2 findings involved harm to a resident. 8 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected March 2026, after a complaint. Corrected by May 1, 2026.

  • Caused harm to a resident, one or a few residents Nursing and Physician Services

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Inspected March 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected March 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected March 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected August 2024, after a complaint. Corrected by September 16, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected August 2024. Corrected by September 16, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2024, after a complaint. Corrected by September 16, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Carmel Richmond Healthcare Rehab Center offers nursing home care, in-home care, and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 300
  • Occupancy 88%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 25%
  • Last health inspection August 2024

Get directions

Resident & family reviews

No one has shared a review of Carmel Richmond Healthcare Rehab Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review