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The Willows at Ramapo Rehab and Nursing Center

Nursing Home Facility

30 Cragmere Road, Suffern, NY 10901

Nursing Home Care Senior Living

The Willows at Ramapo Rehab and Nursing Center is a senior care community located in Suffern, NY. It provides nursing home care and senior living for older adults in the Suffern area. To learn more or schedule a tour, call (845) 357-1230.

Operated by Carerite Centers, which runs 32 communities in our directory.

Employer rating 3.3 out of 5 257 reviews from their own employees on Indeed. See what they say.

The Willows at Ramapo Rehab and Nursing Center is licensed for 203 beds, about typical for the area, where senior care communities in Suffern average about 203 beds.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2026 and recorded 9 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 28%.

The community is located in Rockland County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at The Willows at Ramapo Rehab and Nursing Center. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected October 2025, after a complaint. Corrected by December 18, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to manage his or her financial affairs.

    Inspected March 2026. Corrected by April 22, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected March 2026. Corrected by April 22, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected March 2026. Corrected by April 22, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026. Corrected by April 22, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected March 2026. Corrected by April 22, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected March 2026. Corrected by April 22, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026. Corrected by April 22, 2026.

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  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected October 2025, after a complaint. Corrected by December 18, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Willows at Ramapo Rehab and Nursing Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 203
  • Occupancy 92%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 28%
  • Last health inspection March 2026

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