Upstate University Hosp at Community General T C U

Upstate University Hosp at Community General T C U is a senior care community located in Syracuse, NY. It provides nursing home care and senior living for older adults in the Syracuse area. To learn more or schedule a tour, call (315) 492-5786.

With 20 beds, Upstate University Hosp at Community General T C U is smaller than most nearby options, senior care communities in Syracuse average about 163 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 84% of its licensed beds.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Syracuse average about 2.0 stars. Its most recent standard health inspection was in July 2025 and recorded 1 deficiency.

Residents receive about 8.2 hours of nursing care per day on average, including 6.5 hours from a registered nurse. Communities in Syracuse average about 4.3 hours. Nursing staff turnover over the past year was about 54%.

The community is located in Onondaga County, NY.

Medicare five-star ratings

• Overall ★★★★★ 5/5
• Health inspections ★★★★★ 5/5
• Staffing ★★★★★ 5/5
• Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 4 problems at Upstate University Hosp at Community General T C U. None of them caused harm to a resident.

Findings from the most recent inspection cycle

• Minimal harm or the potential for it, widespread Administration

  Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  Inspected July 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Upstate University Hosp at Community General T C U offers nursing home care and senior living.

Facility details

• Organization type Non profit - Corporation
• Beds / units 20
• Occupancy 84%
• Nursing hours per resident/day 8.2
• Annual staff turnover 54%
• Last health inspection July 2025