St. Camillus Home Care Agency Medical Center West
Residential In-home Care
813 Fay Road, Syracuse, NY 13219-3098
St. Camillus Home Care Agency Medical Center West is a senior care community located in Syracuse, NY. It provides in-home care for older adults in the Syracuse area. To learn more or schedule a tour, call (315) 488-2951.
With 284 beds, St. Camillus Home Care Agency Medical Center West is one of the larger communities in the area, senior care communities in Syracuse average about 163 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2026 and recorded 10 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Syracuse average about 4.3 hours. Nursing staff turnover over the past year was about 37%.
The community is located in Onondaga County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at St. Camillus Home Care Agency Medical Center West. 1 finding involved harm to a resident. 14 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $39,754.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
Show 2 more
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
St. Camillus Home Care Agency Medical Center West offers in-home care.
Facility details
- Beds / units 284
- Nursing hours per resident/day 3.5
- Annual staff turnover 37%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of St. Camillus Home Care Agency Medical Center West yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.