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Heritage Commons Residential Health Care

Nursing Home Facility

1019 Wicker Street, Ticonderoga, NY 12883

Nursing Home Care Senior Living
Heritage Commons Residential Health Care

Heritage Commons Residential Health Care is a senior care community located in Ticonderoga, NY. It provides nursing home care and senior living for older adults in the Ticonderoga area. To learn more or schedule a tour, call (518) 585-6771.

Operated by Elderwood, which runs 7 communities in our directory.

Heritage Commons Residential Health Care is licensed for 84 beds, about typical for the area, where senior care communities in Essex County average about 92 beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in July 2024 and recorded 10 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 49%.

The community is located in Essex County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Heritage Commons Residential Health Care. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $4,516.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected August 2025, after a complaint. Corrected by September 8, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected August 2025, after a complaint. Corrected by September 8, 2025.

  • Could cause more than minimal harm, widespread Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected July 2024. Corrected by September 6, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected July 2024. Corrected by September 10, 2024.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected July 2024. Corrected by September 10, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected July 2024. Corrected by September 10, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected July 2024. Corrected by September 6, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected July 2024. Corrected by September 6, 2024.

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  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected July 2024. Corrected by September 10, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected July 2024. Corrected by September 10, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Commons Residential Health Care offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 84
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 49%
  • Last health inspection July 2024

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