The Pines at Utica Center for Nursing and Rehab
Nursing Home Facility
1800 Butterfield Ave, Utica, NY 13501
The Pines at Utica Center for Nursing and Rehab is a senior care community located in Utica, NY. It provides nursing home care and senior living for older adults in the Utica area. To learn more or schedule a tour, call (315) 797-3570.
Operated by National Health Care Associates, which runs 40 communities in our directory.
The Pines at Utica Center for Nursing and Rehab is licensed for 117 beds, about typical for the area, where senior care communities in Utica average about 132 beds.
Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in July 2025 and recorded 10 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Oneida County, NY.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 28 problems at The Pines at Utica Center for Nursing and Rehab. 3 findings involved harm to a resident. 6 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $39,286.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Pines at Utica Center for Nursing and Rehab offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 117
- Occupancy 97%
- Nursing hours per resident/day 3.6
- Annual staff turnover 50%
- Last health inspection July 2025
Resident & family reviews
No one has shared a review of The Pines at Utica Center for Nursing and Rehab yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.