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Highland Healthcare Center

Nursing Home Facility

160 Seneca St, Wellsville, NY 14895

Nursing Home Care Senior Living
Highland Healthcare Center

Highland Healthcare Center is a senior care community located in Wellsville, NY. It provides nursing home care and senior living for older adults in the Wellsville area. To learn more or schedule a tour, call (585) 593-3750.

Operated by Upstate Services Group, which runs 17 communities in our directory.

With 80 beds, Highland Healthcare Center is smaller than most nearby options, senior care communities in Wellsville average about 112 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 5 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2024 and recorded 3 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 45%.

The community is located in Allegany County, NY.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 8 problems at Highland Healthcare Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2024. Corrected by June 12, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected April 2024, after a complaint. Corrected by June 12, 2024.

  • Minimal harm or the potential for it, widespread Administration

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Inspected April 2024. Corrected by June 12, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Highland Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 80
  • Occupancy 95%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 45%
  • Last health inspection April 2024

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