Helen Hayes Hospital Residential Health Care Facility

Helen Hayes Hospital Residential Health Care Facility is a senior care community located in West Haverstraw, NY. It provides nursing home care and senior living for older adults in the West Haverstraw area. To learn more or schedule a tour, call (845) 786-4000.

Operated by State of New York Comptroller's Office, which runs 6 communities in our directory.

With 25 beds, Helen Hayes Hospital Residential Health Care Facility is smaller than most nearby options, senior care communities in Rockland County average about 148 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 80% of its licensed beds. That is below the Rockland County average of roughly 94%.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rockland County average about 2.2 stars. Its most recent standard health inspection was in February 2025 and recorded 1 deficiency.

Residents receive about 6.8 hours of nursing care per day on average, including 3.2 hours from a registered nurse. Communities in Rockland County average about 4.0 hours. Nursing staff turnover over the past year was about 34%.

The community is located in Rockland County, NY.

Medicare five-star ratings

• Overall ★★★★★ 5/5
• Health inspections ★★★★★ 5/5
• Staffing ★★★★★ 5/5
• Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 1 problem at Helen Hayes Hospital Residential Health Care Facility. None of them caused harm to a resident.

Findings from the most recent inspection cycle

• Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

  Inspected February 2025. Corrected by February 27, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Helen Hayes Hospital Residential Health Care Facility offers nursing home care and senior living.

Facility details

• Organization type Government - State
• Beds / units 25
• Occupancy 80%
• Nursing hours per resident/day 6.8
• Annual staff turnover 34%
• Last health inspection February 2025