St Johns Lutheran Home Personal Care
Assisted Living Facility
3940 Rimrock Rd, Billings, MT 59102
St Johns Lutheran Home Personal Care is a senior care community located in Billings, MT. It provides assisted living, nursing home care, and senior living for older adults in the Billings area. To learn more or schedule a tour, call (406) 655-5600.
With 186 beds, St Johns Lutheran Home Personal Care is one of the larger communities in the area, senior care communities in Billings average about 69 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Billings average about 2.0 stars. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in July 2025 and recorded 13 deficiencies.
Residents receive about 5.4 hours of nursing care per day on average, including 1.3 hours from a registered nurse. Communities in Billings average about 3.7 hours. Nursing staff turnover over the past year was about 45%.
The community is located in Billings County, MT.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 40 problems at St Johns Lutheran Home Personal Care. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Show 5 more
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
St Johns Lutheran Home Personal Care offers assisted living, nursing home care, and senior living.
Facility details
- Beds / units 186
- Religious affiliation Lutheran
- Nursing hours per resident/day 5.4
- Annual staff turnover 45%
- Last health inspection July 2025
Resident & family reviews
No one has shared a review of St Johns Lutheran Home Personal Care yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.