Valley View Care and Rehabilitation Center
Nursing Home Facility
551 Kent Street, Andrews, NC 28901
Valley View Care and Rehabilitation Center is a senior care community located in Andrews, NC. It provides nursing home care and senior living for older adults in the Andrews area. To learn more or schedule a tour, call (828)321-3075.
With 76 beds, Valley View Care and Rehabilitation Center is one of the larger communities in the area, senior care communities in Andrews average about 18 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 81% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 10 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 1.0 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Cherokee County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Valley View Care and Rehabilitation Center. 3 findings involved harm to a resident. 8 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $9,770.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Environmental
Provide bedrooms that don't allow residents to see each other when privacy is needed.
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Minimal harm or the potential for it, widespread
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Valley View Care and Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit limited liability corporation
- Beds / units 76
- Occupancy 81%
- Nursing hours per resident/day 3.2
- Annual staff turnover 50%
- Last health inspection April 2026
Resident & family reviews
No one has shared a review of Valley View Care and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.