The Laurels of Pender
Nursing Home Facility
311 South Campbell Street, Burgaw, NC 28425
The Laurels of Pender is a senior care community located in Burgaw, NC. It provides nursing home care and senior living for older adults in the Burgaw area. To learn more or schedule a tour, call (910)259-6007.
With 98 beds, The Laurels of Pender is one of the larger communities in the area, senior care communities in Burgaw average about 61 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2026 and recorded 9 deficiencies.
Residents receive about 4.1 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 36%.
The community is located in Pender County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 10 problems at The Laurels of Pender. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Laurels of Pender offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 98
- Occupancy 92%
- Nursing hours per resident/day 4.1
- Annual staff turnover 36%
- Last health inspection January 2026
Resident & family reviews
The administrative staff and RN's are seldom on the floor, CNA's are self-managed and often lack initiative. Dental care is non-existent. A CNA who supposedly had 25 years experience told me she did not know how to remove dentures. Falls are a problem at this facility, I did not see that stated on the report. Unless you can check on your family member several times a week, this is not a good facility. During my mother's final illness her pain medication was missed for three dosages. Also the staff does not work well with Hospice care, appears to resent it. This facility has a problem with roaches. Often paper towels and toilet paper run out and it takes a long time to get supplies. I started buying supplies for my mother. The recreational activities are unsatisfactory -- there is a lot of boredom and people sitting alone in wheelchairs. Also employees are not drug tested and there have been issues with abuse.
by Verified visitor, Jan 2010