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Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212-2805

📞 704-537-8848 Visit website ★☆☆☆☆ 1/5 (1)
Assisted Living Independent Living

The spacious common rooms overflowing with natural light and the amenities and conveniences available to you as a resident here make Brookdale Charlotte East feel more like a destination resort than an independent and assisted living community in North Carolina.

Amenities include Emergency Alert System, Pet Friendly, Fitness Center, Parking, Library, Beauty/Barber Shop, Courtyard and Garden, Porch, Therapy Room, Private Dining Room, Walking Paths, Wi-Fi, Landscaped Grounds, Business Centers/Computers, Snack Shop, Meeting Rooms, Computer/Internet Access, Pharmacy.

Operated by Brookdale Senior Living, which runs 1,003 communities in our directory.

Employer rating 2.9 out of 5 8,174 reviews from their own employees on Indeed. See what they say.

With 50 beds, Brookdale Charlotte East is smaller than most nearby options, senior care communities in Charlotte average about 91 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

The community is located in Mecklenburg County, NC.

Brookdale Charlotte East offers assisted living and independent living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 50
  • Typical costs Assisted Living from $4,160/mo; Independent Living from $2,165/mo

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Resident & family reviews

Very unprofessional when it comes to their business practices

I moved my father from Brookdale East in Charlotte, NC to another Brookdale in Tennessee. When I gave the facility in Charlotte a 30 day notice, the director said they had to charge him another month as they needed 60 days. When it was confirmed by the corporate office that a notice wasn't required because he was transferring, the director made it seem like it was her idea and that she was doing him a favor. He got settled into the new Brookdale, which is a lovely facility. Then Brookdale in Charlotte automatically deducted funds from his checking account for the month he wasn't there. I received a notice that his account was put into collection in the amount over $4,000. Upon investigation, it seemed they had made a mistake and had double refunded what they had deducted from his checking account for the funds he didn't owe. Instead of informing me they had made a mistake, they put the account into collection. The financial person there has yet to admit they made a mistake, they have attempted to charge for days he wasn't there, and have never apologized for having ruined his credit rating.

by Shari Claire, Jan 2018

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