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Parker Terrace

Nursing Home Facility

3625 Willard Farrow Dr., Charlotte, NC 28215

Assisted Living Nursing Home Care Senior Living

Parker Terrace is a senior care community located in Charlotte, NC. It provides assisted living, nursing home care, and senior living for older adults in the Charlotte area. To learn more or schedule a tour, call (704)532-7000.

With 53 beds, Parker Terrace is smaller than most nearby options, senior care communities in Charlotte average about 91 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 5 deficiencies.

Residents receive about 4.7 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 100%, which is high and can affect continuity of care.

The community is located in Mecklenburg County, NC.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 19 problems at Parker Terrace. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $47,996.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2025, after a complaint. Corrected by October 11, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected September 2025. Corrected by October 11, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected September 2025. Corrected by October 11, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2025. Corrected by October 11, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2025. Corrected by October 2, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Parker Terrace offers assisted living, nursing home care, and senior living.

Facility details

  • Beds / units 53
  • Nursing hours per resident/day 4.7
  • Annual staff turnover 100%
  • Last health inspection September 2025

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