White Oak Of Charlotte
Nursing Home Facility
4009 Craig Avenue, Charlotte, NC 28211
White Oak of Charlotte’s skilled nursing center is a 180 bed licensed facility staffed 24 hours a day with healthcare professionals.
Operated by White Oak Management, Inc, which runs 13 communities in our directory.
With 180 beds, White Oak Of Charlotte is one of the larger communities in the area, senior care communities in Charlotte average about 91 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 78% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Charlotte average about 2.5 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 10 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Charlotte average about 4.6 hours. Nursing staff turnover over the past year was about 49%.
The community is located in Mecklenburg County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at White Oak Of Charlotte. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 13 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $69,804.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
White Oak Of Charlotte offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 180
- Occupancy 78%
- Nursing hours per resident/day 3.5
- Annual staff turnover 49%
- Last health inspection April 2026
Resident & family reviews
No one has shared a review of White Oak Of Charlotte yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.