University Place Nursing and Rehabilitation Center
Nursing Home Facility
9200 Glenwater Drive, Charlotte, NC 28262
Thank you for your interest in Britthaven of Charlotte.
Operated by Principle Long Term Care, which runs 32 communities in our directory.
With 207 beds, University Place Nursing and Rehabilitation Center is one of the larger communities in the area, senior care communities in Charlotte average about 91 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 75% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Charlotte average about 2.5 stars. Its most recent standard health inspection was in July 2025 and recorded 5 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Charlotte average about 4.6 hours. Nursing staff turnover over the past year was about 59%.
The community is located in Mecklenburg County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 35 problems at University Place Nursing and Rehabilitation Center. 2 findings involved harm to a resident. 20 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $276,401. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
University Place Nursing and Rehabilitation Center offers memory care, nursing home care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 207
- Occupancy 75%
- Nursing hours per resident/day 3.6
- Annual staff turnover 59%
- Last health inspection July 2025
Resident & family reviews
No one has shared a review of University Place Nursing and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.