Willow Creek Nursing and Rehabilitation Center
Nursing Home Facility
2401 Wayne Memorial Drive, Goldsboro, NC 27534
Welcome to Britthaven of Goldsboro located just minutes from Wayne Memorial Hospital.
Operated by Principle Long Term Care, which runs 32 communities in our directory.
With 200 beds, Willow Creek Nursing and Rehabilitation Center is one of the larger communities in the area, senior care communities in Goldsboro average about 61 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 83% of its licensed beds. That is below the Goldsboro average of roughly 91%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2026 and recorded 9 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 59%.
The community is located in Wayne County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at Willow Creek Nursing and Rehabilitation Center. 2 findings involved harm to a resident. 14 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $15,358.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, widespread
Environmental
Keep all essential equipment working safely.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Minimal harm or the potential for it, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willow Creek Nursing and Rehabilitation Center offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 200
- Occupancy 83%
- Nursing hours per resident/day 3.6
- Annual staff turnover 59%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Willow Creek Nursing and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.