Premier Nursing and Rehabilitation Center
Nursing Home Facility
225 White Street, Jacksonville, NC 28546
One look and you will see that Britthaven of Jacksonville is not your typical nursing center.
Operated by Principle Long Term Care, which runs 32 communities in our directory.
With 239 beds, Premier Nursing and Rehabilitation Center is one of the larger communities in the area, senior care communities in Jacksonville average about 69 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 59% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Jacksonville average of roughly 73%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2025 and recorded 7 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 49%.
The community is located in Onslow County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at Premier Nursing and Rehabilitation Center. 1 finding involved harm to a resident. 6 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $51,984.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Premier Nursing and Rehabilitation Center offers nursing home care, hospice care, respite care, and senior living.
Facility details
- Beds / units 239
- Occupancy 59%
- Nursing hours per resident/day 3.2
- Annual staff turnover 49%
- Last health inspection April 2025
Resident & family reviews
No ac in patient rooms on the 800 hall the rooms are hot and unbearable . Neglected patients do not get water or anything for hours and medication not given when needed. I never recommend it to anyone staff is lazy. The place is out dated and not up to codes or standards.
by ginny, Jul 2013