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Carolina Rivers Nursing and Rehabilitation Center

Nursing Home Facility

1839 Onslow Drive, Jacksonville, NC 28540

Nursing Home Care Hospice Care Respite Care Senior Living
Carolina Rivers Nursing and Rehabilitation Center

Britthaven of Onslow offers a variety of services.

Operated by Principle Long Term Care, which runs 32 communities in our directory.

Employer rating 3.5 out of 5 778 reviews from their own employees on Indeed. See what they say.

With 120 beds, Carolina Rivers Nursing and Rehabilitation Center is one of the larger communities in the area, senior care communities in Jacksonville average about 69 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 86% of its licensed beds. That is above the Jacksonville average of roughly 73%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 5 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2025 and recorded no deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 66%, which is high and can affect continuity of care.

The community is located in Onslow County, NC.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 7 problems at Carolina Rivers Nursing and Rehabilitation Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $4,271.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Carolina Rivers Nursing and Rehabilitation Center offers nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 120
  • Occupancy 86%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 66%
  • Last health inspection December 2025

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