← Back to results

Jacob's Creek Nursing and Rehabilitation Center

Nursing Home Facility

1721 Bald Hill Loop, Madison, NC 27025

Memory Care Nursing Home Care Senior Living
Jacob's Creek Nursing and Rehabilitation Center

The transition from home to a health care facility, whether short or long term, can be challenging. At Britthaven of Madison, our goal is to make this transition as easy as possible.

Operated by Principle Long Term Care, which runs 32 communities in our directory.

Employer rating 3.5 out of 5 778 reviews from their own employees on Indeed. See what they say.

With 170 beds, Jacob's Creek Nursing and Rehabilitation Center is one of the larger communities in the area, senior care communities in Rockingham County average about 33 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rockingham County average about 3.6 stars. Its most recent standard health inspection was in December 2025 and recorded no deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.

The community is located in Rockingham County, NC.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 8 problems at Jacob's Creek Nursing and Rehabilitation Center. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $16,801. Medicare also stopped paying for new admissions once in that period.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Jacob's Creek Nursing and Rehabilitation Center offers memory care, nursing home care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 170
  • Occupancy 90%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 44%
  • Last health inspection December 2025

Get directions

Resident & family reviews

No one has shared a review of Jacob's Creek Nursing and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review