Riverpoint Crest Nursing and Rehabilitation Center
Nursing Home Facility
2600 Old Cherry Point Road, New Bern, NC 28563
Just five minutes from historic downtown New Bern, Britthaven of New Bern is located in a low traffic residential neighborhood.
Operated by Principle Long Term Care, which runs 32 communities in our directory.
With 105 beds, Riverpoint Crest Nursing and Rehabilitation Center is one of the larger communities in the area, senior care communities in New Bern average about 68 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 88% of its licensed beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 9 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 23%.
The community is located in Craven County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Riverpoint Crest Nursing and Rehabilitation Center. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Riverpoint Crest Nursing and Rehabilitation Center offers memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 105
- Occupancy 88%
- Nursing hours per resident/day 3.4
- Annual staff turnover 23%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Riverpoint Crest Nursing and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.