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Quail Haven Village

Nursing Home Facility

155 Blake Boulevard, Pinehurst, NC 28374

Assisted Living Nursing Home Care In-Home Care Continuing Care (CCRC) Senior Living

Quail Haven Village is a senior care community located in Pinehurst, NC. It provides assisted living, nursing home care, in-home care, continuing care (CCRC), and senior living for older adults in the Pinehurst area. To learn more or schedule a tour, call (910)295-2294.

With 6 beds, Quail Haven Village is smaller than most nearby options, senior care communities in Pinehurst average about 86 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Pinehurst average about 3.0 stars. Its most recent standard health inspection was in June 2025 and recorded 4 deficiencies.

Residents receive about 3.9 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 37%.

The community is located in Moore County, NC.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 20 problems at Quail Haven Village. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected June 2025. Corrected by July 7, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from the wrongful use of the resident's belongings or money.

    Inspected June 2025, after a complaint. Corrected by July 7, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected June 2025. Corrected by July 7, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2025. Corrected by July 7, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Quail Haven Village offers assisted living, nursing home care, in-home care, continuing care (CCRC), and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 6
  • Nursing hours per resident/day 3.9
  • Annual staff turnover 37%
  • Last health inspection June 2025

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