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Britthaven of Graham

Nursing Home Facility

811 Snowbird Road, Robbinsville, NC 28771

Memory Care Nursing Home Care Respite Care Senior Living
Britthaven of Graham

Britthaven of Graham offers a progressive, short-term rehabilitation therapy program to help patients regain as much independence as possible.

Operated by Principle Long Term Care, which runs 32 communities in our directory.

Employer rating 3.5 out of 5 778 reviews from their own employees on Indeed. See what they say.

Britthaven of Graham is licensed for 80 beds.

Federal reporting puts occupancy at about 71% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2026 and recorded 6 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 70%, which is high and can affect continuity of care.

The community is located in Graham County, NC.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Britthaven of Graham. 1 finding involved harm to a resident. 3 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2026, after a complaint. Corrected by May 7, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected May 2026, after a complaint. Corrected by May 7, 2026.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected March 2026. Corrected by April 1, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected March 2026. Corrected by April 1, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected March 2026. Corrected by April 1, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected March 2026. Corrected by April 1, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Britthaven of Graham offers memory care, nursing home care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 80
  • Occupancy 71%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 70%
  • Last health inspection March 2026

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