White Oak Of Shelby
Nursing Home Facility
401 North Morgan Street, Shelby, NC 28150
White Oak of Shelby’s nursing facility meets residents’ medical needs, stressing independence and dignity
Operated by White Oak Management, Inc, which runs 13 communities in our directory.
With 160 beds, White Oak Of Shelby is one of the larger communities in the area, senior care communities in Shelby average about 53 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 70% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2025 and recorded 3 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 63%, which is high and can affect continuity of care.
The community is located in Cleveland County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 18 problems at White Oak Of Shelby. 5 findings involved harm to a resident, including 2 that put residents in immediate danger. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 5 times, a total of $42,972. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
White Oak Of Shelby offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 160
- Occupancy 70%
- Nursing hours per resident/day 3.4
- Annual staff turnover 63%
- Last health inspection August 2025
Resident & family reviews
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