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Cleveland Pines Nursing Center

Nursing Home Facility

1404 North Lafayette Street, Shelby, NC 28150

Nursing Home Care Senior Living
Cleveland Pines Nursing Center

Cleveland Pines Nursing Center is a senior care community located in Shelby, NC. It provides nursing home care and senior living for older adults in the Shelby area. To learn more or schedule a tour, call (980) 487-1500.

With 120 beds, Cleveland Pines Nursing Center is one of the larger communities in the area, senior care communities in Shelby average about 53 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 85% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in November 2025 and recorded 6 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.

The community is located in Cleveland County, NC.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 13 problems at Cleveland Pines Nursing Center. None of them caused harm to a resident.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate foot care.

    Inspected November 2025. Corrected by December 16, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected November 2025. Corrected by December 16, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected November 2025. Corrected by December 16, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected November 2025. Corrected by December 16, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected November 2025. Corrected by December 16, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected November 2025. Corrected by December 16, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Cleveland Pines Nursing Center offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Other
  • Beds / units 120
  • Occupancy 85%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 43%
  • Last health inspection November 2025

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