Willow Valley Center for Nursing and Rehabilitatio
Nursing Home Facility
1900 W 1st Street, Winston-Salem, NC 27104
Willow Valley Center for Nursing and Rehabilitatio is a senior care community located in Winston-Salem, NC. It provides nursing home care and senior living for older adults in the Winston-Salem area. To learn more or schedule a tour, call (336) 724-2821.
Operated by Alliance Health Group, which runs 4 communities in our directory.
With 230 beds, Willow Valley Center for Nursing and Rehabilitatio is one of the larger communities in the area, senior care communities in Winston-Salem average about 57 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2025 and recorded 10 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Forsyth County, NC.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 51 problems at Willow Valley Center for Nursing and Rehabilitatio. 7 findings involved harm to a resident, including 4 that put residents in immediate danger. 31 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 4 times, a total of $43,838.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Dispose of garbage and refuse properly.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to organize and participate in resident/family groups in the facility.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Minimal harm or the potential for it, a pattern
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willow Valley Center for Nursing and Rehabilitatio offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 230
- Occupancy 95%
- Nursing hours per resident/day 3.5
- Annual staff turnover 54%
- Last health inspection August 2025
Resident & family reviews
No one has shared a review of Willow Valley Center for Nursing and Rehabilitatio yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.