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Crystal Care Center Of Ashland

Nursing Home Facility

1251 East Main Street, Ashland, OH 44805

Nursing Home Care Senior Living
Crystal Care Center Of Ashland

Crystal Care Center Of Ashland is a senior care community located in Ashland, OH. It provides nursing home care and senior living for older adults in the Ashland area. To learn more or schedule a tour, call (419) 281-9595.

Operated by Embassy Healthcare, which runs 28 communities in our directory.

Employer rating 3.4 out of 5 643 reviews from their own employees on Indeed. See what they say.

Crystal Care Center Of Ashland is licensed for 72 beds, about typical for the area, where senior care communities in Ashland average about 88 beds.

Federal reporting puts occupancy at about 85% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Ashland average about 3.5 stars. Its most recent standard health inspection was in May 2025 and recorded 18 deficiencies.

Residents receive about 2.9 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Ashland average about 4.2 hours. Nursing staff turnover over the past year was about 56%.

The community is located in Ashland County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Crystal Care Center Of Ashland. 2 findings involved harm to a resident. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $17,686.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2025, after a complaint. Corrected by May 28, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2026, after a complaint. Corrected by May 30, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected April 2026, after a complaint. Corrected by May 30, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected April 2026, after a complaint. Corrected by May 30, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026, after a complaint. Corrected by May 30, 2026.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected May 2025, after a complaint. Corrected by May 28, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2025, after a complaint. Corrected by May 28, 2025.

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  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2025, after a complaint. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Inspected May 2025, after a complaint. Corrected by May 28, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected May 2025. Corrected by May 28, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Crystal Care Center Of Ashland offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 72
  • Occupancy 85%
  • Nursing hours per resident/day 2.9
  • Annual staff turnover 56%
  • Last health inspection May 2025

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