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Mercy Franciscan At West Park

Nursing Home Facility

2950 West Park Drive, Cincinnati, OH 45238

Assisted Living Nursing Home Care Senior Living

Mercy Franciscan At West Park is a senior care community located in Cincinnati, OH. It provides assisted living, nursing home care, and senior living for older adults in the Cincinnati area. To learn more or schedule a tour, call (513) 451-8900.

Operated by Aventura Health Group, which runs 11 communities in our directory.

With 369 beds, Mercy Franciscan At West Park is one of the larger communities in the area, senior care communities in Cincinnati average about 117 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 66% of its licensed beds. That is below the Cincinnati average of roughly 85%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Cincinnati average about 3.2 stars. Its most recent standard health inspection was in April 2024 and recorded 18 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 69%, which is high and can affect continuity of care.

The community is located in Hamilton County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 42 problems at Mercy Franciscan At West Park. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 25 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $16,801. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected June 2026, after a complaint.

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Inspected April 2024, after a complaint. Corrected by February 22, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2026, after a complaint. Corrected by June 19, 2026.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2026, after a complaint. Corrected by June 19, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2026, after a complaint. Corrected by June 19, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected February 2026, after a complaint. Corrected by March 12, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

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  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected April 2024. Corrected by September 3, 2024.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected April 2024, after a complaint. Corrected by September 3, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Mercy Franciscan At West Park offers assisted living, nursing home care, and senior living.

Facility details

  • Organization type Non profit - Church related
  • Beds / units 369
  • Religious affiliation Church Based
  • Occupancy 66%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 69%
  • Last health inspection April 2024

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