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Norwood Towers Post-Acute

Nursing Home Facility

1500 Sherman Avenue, Cincinnati, OH 45212

Assisted Living Nursing Home Care Continuing Care (CCRC) Retirement Living Senior Living

Norwood Towers Post-Acute is a senior care community located in Cincinnati, OH. It provides assisted living, nursing home care, continuing care (CCRC), retirement living, and senior living for older adults in the Cincinnati area. To learn more or schedule a tour, call (513) 631-6800.

Operated by PACS Group, which runs 226 communities in our directory.

Employer rating 3.2 out of 5 52 reviews from their own employees on Indeed. See what they say.

Norwood Towers Post-Acute is licensed for 120 beds, about typical for the area, where senior care communities in Cincinnati average about 117 beds.

Federal reporting puts occupancy at about 86% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Cincinnati average about 3.2 stars. Its most recent standard health inspection was in December 2025 and recorded 22 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Cincinnati average about 3.8 hours. Nursing staff turnover over the past year was about 63%, which is high and can affect continuity of care.

The community is located in Hamilton County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at Norwood Towers Post-Acute. 1 finding involved harm to a resident. 14 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected December 2025, after a complaint. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected February 2026, after a complaint.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

Show 14 more
  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected February 2026, after a complaint. Corrected by March 2, 2026.

  • Could cause more than minimal harm, widespread Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected December 2025, after a complaint. Corrected by February 11, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected December 2025. Corrected by February 11, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected December 2025. Corrected by February 11, 2026.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected December 2025, after a complaint. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected December 2025, after a complaint. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected December 2025. Corrected by March 2, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Assess the resident when there is a significant change in condition

    Inspected December 2025. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected December 2025. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Inspected December 2025. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected December 2025, after a complaint. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected December 2025, after a complaint. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2025. Corrected by February 11, 2026.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected December 2025. Corrected by February 11, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Norwood Towers Post-Acute offers assisted living, nursing home care, continuing care (CCRC), retirement living, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 86%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 63%
  • Last health inspection December 2025

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