Suburban Pavilion
Nursing Home Facility
20265 Emery Rd, Cleveland, OH 44128
Suburban Pavilion is a senior care community located in Cleveland, OH. It provides nursing home care and senior living for older adults in the Cleveland area. To learn more or schedule a tour, call (216) 475-8880.
With 150 beds, Suburban Pavilion is one of the larger communities in the area, senior care communities in Cleveland average about 108 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 75% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Cleveland average about 2.9 stars. Its most recent standard health inspection was in March 2024 and recorded 15 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Cleveland average about 3.8 hours. Nursing staff turnover over the past year was about 58%.
The community is located in Cuyahoga County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 66 problems at Suburban Pavilion. 6 findings involved harm to a resident. 20 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $79,474. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Assure that each resident’s assessment is updated at least once every 3 months.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Could cause more than minimal harm, a pattern
Environmental
Put firmly secured handrails on each side of hallways.
Show 7 more
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Assist a resident in gaining access to vision and hearing services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Suburban Pavilion offers nursing home care and senior living.
Facility details
- Organization type For profit - Individual
- Beds / units 150
- Occupancy 75%
- Nursing hours per resident/day 3.3
- Annual staff turnover 58%
- Last health inspection March 2024
Resident & family reviews
No one has shared a review of Suburban Pavilion yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.