The Forum at Knightsbridge
Retirement Living
4590 Knightsbridge Blvd, Columbus, OH 43214
Located on 14 beautifully landscaped acres, The Forum at Knightsbridge, in Columbus, Ohio, is a full service senior living community offering Independent Living, Assisted Living, Transitional Assisted Living, Memory Care and a Healthcare Center for Skilled Nursing and Rehabilitation.
Operated by 5 Star Quality Care, which runs 224 communities in our directory.
The community is located in FRANKLIN County, OH.
The Forum at Knightsbridge offers assisted living, memory care, nursing home care, independent living, continuing care (CCRC), and respite care.
Facility details
- Organization type for-profit corporation
Resident & family reviews
I called to say goodnight to Mom. She is elderly, over 100. The heat was off in the building and had been most of the day. This happened last winter, so she expected that they would fix the boiler and then go room-to-room to reset the units' HVAC (who knows how old the system is, but the hallways have pretty, new paint and furniture).
I called the Forum and was informed that the boiler was, indeed, back up and running and that they would be checking in on every room. That was 10 p.m. Should I make the 2-hour round trip to take her a space heater? Mom said absolutely not. We didn't, and she went to bed fully dressed with extra comforters.
Mom called at 7 a.m. The temperature outside was in the teens. The temperature in her room had fallen even lower. One of the Forum employees had JUST LEFT. There is no telling how many folks were called in, if any, to reset HVAC equipment in the apartments.
NO SENIOR should live in a facility with a repaired boiler but NO HEAT for 9 ADDITIONAL hours.
The management at the facility appears very good at cutting costs on things that don't "show" BUT very poor at protecting vulnerable senior residents.
I called the CEO (in Massachusetts). He did not return my call.
by Mary Ann Kent, Feb 2016