New Albany Care Center
Nursing Home Facility
5691 Thompson Road, Columbus, OH 43230
New Albany Care Center is a senior care community located in Columbus, OH. It provides assisted living, nursing home care, and senior living for older adults in the Columbus area. To learn more or schedule a tour, call (614) 855-8866.
Operated by Optalis Health & Rehabilitation, which runs 31 communities in our directory.
With 41 beds, New Albany Care Center is smaller than most nearby options, senior care communities in Columbus average about 101 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2025 and recorded 12 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.
The community is located in Franklin County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 32 problems at New Albany Care Center. 2 findings involved harm to a resident. 5 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $12,149.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to manage his or her financial affairs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Assist a resident in gaining access to vision and hearing services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
New Albany Care Center offers assisted living, nursing home care, and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 41
- Occupancy 90%
- Nursing hours per resident/day 4.0
- Annual staff turnover 43%
- Last health inspection February 2025
Resident & family reviews
No one has shared a review of New Albany Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.