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Monterey Care Center

Nursing Home Facility

3929 Hoover Road, Grove City, OH 43123

Nursing Home Care Senior Living
Monterey Care Center

Monterey Care Center is a senior care community located in Grove City, OH. It provides nursing home care and senior living for older adults in the Grove City area. To learn more or schedule a tour, call (614) 875-7700.

Operated by Optalis Health & Rehabilitation, which runs 31 communities in our directory.

Employer rating 2.4 out of 5 113 reviews from their own employees on Indeed. See what they say.

Monterey Care Center is licensed for 148 beds, about typical for the area, where senior care communities in Grove City average about 135 beds.

Federal reporting puts occupancy at about 71% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in November 2024 and recorded 23 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 56%.

The community is located in Franklin County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 38 problems at Monterey Care Center. 1 finding involved harm to a resident. 11 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2026, after a complaint. Corrected by July 7, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2024. Corrected by December 31, 2024.

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  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care or services that was trauma informed and/or culturally competent.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Inspected November 2024. Corrected by December 31, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Inspected November 2024. Corrected by December 31, 2024.

  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected November 2024. Corrected by December 31, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Monterey Care Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 148
  • Occupancy 71%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 56%
  • Last health inspection November 2024

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