Mill Run Care Center
Nursing Home Facility
3399 Mill Run Drive, Hilliard, OH 43026
Mill Run Care Center is a senior care community located in Hilliard, OH. It provides assisted living, nursing home care, and senior living for older adults in the Hilliard area. To learn more or schedule a tour, call (614) 527-3000.
Operated by Optalis Health & Rehabilitation, which runs 31 communities in our directory.
With 41 beds, Mill Run Care Center is smaller than most nearby options, senior care communities in Hilliard average about 112 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 88% of its licensed beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 19 deficiencies.
Residents receive about 4.2 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.
The community is located in Franklin County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Mill Run Care Center. 3 findings involved harm to a resident. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $91,350.
Findings from the most recent inspection cycle
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to manage his or her financial affairs.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Show 11 more
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or obtain dental services for each resident.
-
Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure that paid feeding assistants have the training they need.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Mill Run Care Center offers assisted living, nursing home care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 41
- Occupancy 88%
- Nursing hours per resident/day 4.2
- Annual staff turnover 65%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Mill Run Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.