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Otterbein North Shore

Nursing Home Facility

9400 North Shore Blvd, Lakeside, OH 43440

Assisted Living Nursing Home Care Continuing Care (CCRC) Senior Living
Otterbein North Shore

Otterbein North Shore is a senior care community located in Lakeside, OH. It provides assisted living, nursing home care, continuing care (CCRC), and senior living for older adults in the Lakeside area. To learn more or schedule a tour, call (419) 798-8203.

Operated by Otterbein Seniorlife, which runs 10 communities in our directory.

Otterbein North Shore is licensed for 72 beds, about typical for the area, where senior care communities in Ottawa County average about 88 beds.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Ottawa County average of roughly 87%.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Ottawa County average about 3.8 stars. Its most recent standard health inspection was in March 2026 and recorded 8 deficiencies.

Residents receive about 4.8 hours of nursing care per day on average, including 1.7 hours from a registered nurse. Communities in Ottawa County average about 3.9 hours. Nursing staff turnover over the past year was about 53%.

The community is located in Ottawa County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Otterbein North Shore. None of them caused harm to a resident. 7 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected March 2026. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected March 2026, after a complaint. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected March 2026. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected March 2026, after a complaint. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected March 2026, after a complaint. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected March 2026, after a complaint. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026. Corrected by April 16, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2025, after a complaint. Corrected by November 3, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Otterbein North Shore offers assisted living, nursing home care, continuing care (CCRC), and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 72
  • Occupancy 96%
  • Nursing hours per resident/day 4.8
  • Annual staff turnover 53%
  • Last health inspection March 2026

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