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Gardens of Mayfield Village

Nursing Home Facility

6757 Mayfield Road, Mayfield Heights, OH 44124

Nursing Home Care Senior Living
Gardens of Mayfield Village

Located directly across from Hillcrest Hospital on Mayfield Road in Mayfield Hts., OH, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.

With 99 beds, Gardens of Mayfield Village is smaller than most nearby options, senior care communities in Mayfield Heights average about 192 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 59% of its licensed beds, so availability is more likely here than at busier communities nearby.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 41 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 71%, which is high and can affect continuity of care.

The community is located in Cuyahoga County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 106 problems at Gardens of Mayfield Village. 5 findings involved harm to a resident. 61 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $155,225. Medicare also stopped paying for new admissions twice in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected August 2025, after a complaint. Corrected by August 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected August 2025, after a complaint. Corrected by August 28, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected August 2025, after a complaint. Corrected by August 28, 2025.

  • Could cause more than minimal harm, widespread Freedom from Abuse, Neglect, and Exploitation

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

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  • Could cause more than minimal harm, widespread Administration

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Environmental

    Keep all essential equipment working safely.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2025. Corrected by July 25, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Assist a resident in gaining access to vision and hearing services.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2025. Corrected by July 25, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Inspected May 2025. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Inspected May 2025, after a complaint. Corrected by July 24, 2025.

  • Minimal harm or the potential for it, a pattern Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected May 2025. Corrected by July 24, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Gardens of Mayfield Village offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 99
  • Occupancy 59%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 71%
  • Last health inspection May 2025

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